Approaches For Holding Dental Employees Accountable
For those people studying medicine there sure are many people who are majoring in dental medicine while many others are getting to graduate and be part of the dental practice. There is therefore plenty of competition around and it should be the aim of every dentist to stay on top of the competition. Patients will only be loyal to a practice that seems to be working extra to make sure that their demands and needs are met. No success can be guaranteed if the employees do not work together to make sure that the work that they do is nothing short of professional, it is therefore important to emphasize on team work. The culture of teamwork is grown from the way people conduct themselves as well as the level of accountability that they maintain. This discussion will aim at identifying ways that one can practice accountability.
Make sure that the employees are familiar with the vision, mission and standards for your work is one way of making them be accountable to the process. Standards may include those attributes that make your practice unique, the goals you have, the ways that they will be achieved and the role to be played by the employees in the practice. Customer service is very important and should be well understood by the employees at the dental practice.
Another way of making sure that the employees are held accountable is by making sure that they realize how their efforts and responsibilities will be measured. This is making sure that there are assessments in place that will gauge the kind of services they individually contribute to the general cause. Depending on an employer the assessments should be done so that the opinion the employer has towards their performance is known.
Another strategy that can be implemented is making sure that before one is reprimanded there is ample teachings, corrections and clarifications. This is important because some errors cannot be avoided without proper teachings. It is very simple to rely on employees to be accountable if they actually know what they are required to do.
Once training and leniency has been given a number of times, errors should be very minimal in the office. Making sure that there are consequences to the errors and mistakes that get made in the dental practice is a way of ensuring there is accountability. Terminating the employment of the employees or even placing them on probation is an example of the consequences for mistakes made.
It is also important to let there be open channels for communication that are very essential in making sure that trust is built in the dental practice. It is also important to have the employees talk freely.
The steps above are essential for making sure there is accountability for a successful business.